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I recently booked a hotel trip through bringfido.com, received a single confirmation email confirming my single-room one night stay, but noticed later that I was charged twice for the room. After speaking with customer service, it was explained to me that it was indeed...
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2.9
I didn't like
  • Charged for their booking error
  • Poor communication
  • Poor customer service
#1214860
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During hurricane Irma, we booked on the phone a pet-friendly hotel for the estimated hurricane arrival during the second week of September in Atlanta, away from the hurricane path. You can imagine our surprise when the hotel stated that our reservation was not until...
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h.kitchener
h.kitchener

I have seen this site and thanks for the heads-up. Sites like this get a "cut" of the reservation price, of course but I have always found it best to deal directly with the ho...

3.3
I didn't like
  • Customer service or contact was unavailable during critical time
  • Charge me my hotel booking fees on their error
  • That they completely messed up our evacuation plan
#1129248
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